By Andy Burrows
Finance Transformation programmes will often include something like the following line in their business case: “Capacity created by automation and process efficiency will be reinvested in value-adding activity.”
Sounds great, doesn’t it? What could possibly be wrong with that?
Well, as an aspiration, it’s got a lot going for it. The trouble is, no one really believes it and it hardly ever happens. In fact, the opposite often happens. The capacity created is turned into cost savings, which leave even less time for “value-adding” activity than before.
So, if you really want a value-adding Finance function, don’t let your Finance Transformation programme become all about cost savings. And be clearer on how Finance adds value.
First, lest you misunderstand me, let me say that automation and process efficiency are good things.
When I look back on the revolution caused by computerisation 20-30 years ago,...
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