By Andy Burrows
With all the scare stories about “robots taking our jobs”, it’s easy to get the impression that we’d rather have robots doing jobs because they’re better than us.
Recently, I had to do a 2-minute presentation on the subject of why Finance should pursue automation opportunities. And I was given a PowerPoint slide with 10 or so bullet points full of buzzwords, telling how automation can reduce cost, improve customer satisfaction, improve consistency and traceability, support strategic platform upgrades and accelerate innovation, amongst other things.
Even my own eyes glazed over as I started to talk it through, so I cut to the real point.
Forget the buzzwords. Humans are better than robots!
Robots don’t have intelligence.
Robots don’t interpret anything.
Robots don’t take action on information.
Robots don’t make strategies.
Robots don’t care if they win or lose.
By Andy Burrows
So much ink has been spilled about the impact of technology and automation in Finance – RPA and AI and the like - that it’s starting to get a bit tedious. From reading all this stuff, anyone would think that there’s a robot army lining up to make us all redundant! And it’s written as if it’s at the forefront of everyone’s minds in Finance.
On the ground, in the real world of Finance in real world business, it’s not like that!
And we all know deep down that it’s hype! Who sponsors the conferences and the accountancy publications and the webinars that are spouting this stuff? The software vendors!! There’s a vested interest in inflated claims and understated costs/risks.
And yet it feels like the whole Finance and Accounting industry looks down on you if you’ve never heard of RPA, haven’t got a cloud ERP project planned, or you’re not talking about analytics and predictive modelling.
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